I have more sympathy towards you than you think. There is no hostility from my side. I play a role here... I role of the little asshole... And this is a way to provoke you a little & push you out, so you (ISPs) express yourself: I assume some stuff, so that you can come & correct me... so that in the end, the people know the truth... otherwise I would NOT post in a public forum, but just publish "articles"...
I know you (or people in contact with) are reading this forum. And palpoule's message even sounded like an advertising. So I quickly replied, hoping you'd make a little move, & correct me where I am wrong.
Fair and decent people do not need to hide
To contact me in private, why can't you send a private message though this forum? I don't see the point of NOT hiding. Because, maybe we already know each other and I like you... This "murex" is not "me"... Again, this is the dirty role of the typical "picky & stupid" consumer who wants companies to respond properly.
Due to your hostile actions against our company our management has decided that you are not welcome to be our customer
I do not wish to become your customer, thank you. And you could not help me anyway because I don't live in your area and I am not a reseller... And since you don't know me, you will never know if I subscribe anyway. And I can even represent myself and open 10 accounts through friends without you knowing me anyway.
Our spam filter is not set too high. Our regular customers can always contact us in at least two different ways
OH YES IT IS! Please trust me, for your own good! I am 100% sure of this!... People who are already your customer might be able to contact you, I am sure of that... BUT MOST POTENTIAL CUSTOMERS CANNOT CONTACT YOU "FOR THE FIRST TIME" BY EMAIL if you don't lower your spam filter...
Better idea: to avoid spam, you should change the public addresses displayed on your contact page, and install a simple contact form with a hidden email... and then you can lower or even remove your spam filter...
And it is VERY TRUE that you don't communicate with potential customers by email. You mostly never answer or when you do, you push them to come to your office & discuss privately instead of answering their pre-sale questions.
Your words about VISP getting Internet from Turkey and Cyprus DSL accounts via 200km wireless antenna can make us feel sorry for your networking illiteracy.
I never confirmed that info!!! I have no real clue and I am indeed illiterate in networking! I just suggested something to see what u & other people can say about it... I like to learn... And people who visit this forum also... I know VISP is managed by GLOBALPROOF & uses some satellite stuff... And I think that there is some things in your settings that is related to Cyprus... But I don't know really... And I understood that Globaproof already sells to resellers... so what's the use of VISP on top of Globalproof then, if it's mainly B2B...
All the point of my "stupid suggestions" is to correct the false ones & teach us more about your technology. (Otherwise, people will have reasons to believe my "false" suggestions... which are just hopelessly covering your lack of communication...)
Please note that in case we notice that you have subscribed to VISP services directly our via some reseller, your account shall be suspended and your funds - returned.
Search well... Hope you have fun...
VISP rarely sells directly to individuals. We have a strong reseller network and if you have provided enough details our sales managers will forward your e-mail to the appropriate reseller.
Oh thank you for this nice & clear sentence. I wish you spoke so transparently all the time... You should insert it on your website somewhere, unless it is already done... This point explains very well - but doesn't excuse - your "bad" attitude towards new individual customers who contact you by email.
The way act is our company policy. I will not discuss if it is good or bad. If you do not like it - do not bother with us, leave us to suffer from our wrong company policy. We have enough customers to choose wether to reply to someone or not.
OH YES, I will bother with you as much as needed and even send a few spies deep inside all of your little asses...

Lebanese companies are too spoiled... In this small country, there are NO consumers groups! All the companies are used to face NO opposition or critic AT ALL... They can sell & do all the shit they want... When their image drops a bit, they do a bit of advertising once in a while and that's it... FORUMS LIKE THIS FORUM ENCOURAGE CONSUMERS & COMPANIES TO BE MORE TRANSPARENT... Because, the more "obscure" they play, the more this forum works like a CRAZY TRAP where they get caught... And the more they move "against" it, the more they are forced to drown into their own shit... and cover their reputation with dirt... Unless they stop fighting stupidly with denials & typical "company" language...
P.S. I am not Ukrainian.
Are u nuts? Where did I say that? I guess you're from Russia... But it doesn't matter where you're from, does it?
Internet in Turkey is not cheaper than in Lebanon. Only in the European part of Turkey you can find decent Internet services.
Oh... Good to know... (One time, a guy contacted me from Lebanon with a Turkey IP... He used some kind of satellite... I wonder why he (or his provider) chose Turkey instead of Cyprus.)